Antique Hardware Supply LLC

Trade Advantage Policies

The terms of membership for contractors, builders, interior designers and architects in our Trade Advantage program.

Effective November 12, 2026
30% Off MSRPOn Copper Mountain Hardware products. Custom orders excluded.
$500 Opening OrderRequired with your application. Approval in 4–7 business days.
Stay ActiveAt least one purchase of any amount every calendar quarter.
In-Store Credit OnlyAll trade returns are for in-store credit. No exceptions.

The Program

Trade Advantage is Antique Hardware Supply's program for industry professionals. It is operated by Antique Hardware Supply LLC, 29990 Beverly Road, Romulus, Michigan 48174. Learn about the benefits on our Trade Advantage page.

Trade purchases are subject to these policies and to our Terms of Sale. If the two conflict, these Trade Advantage Policies control for trade purchases.

Eligibility

  • The program is open to licensed contractors, builders, interior designers, architects and other trade professionals.
  • Membership is available within the United States only.
  • Membership is subject to approval by Antique Hardware Supply.
  • Trade pricing is for professional projects only. Using your Trade Advantage discount for personal purchases is prohibited and is a violation of program terms.

Applying

To apply, you must meet both of these requirements:

  • Submit a completed application with all requested information.
  • Place an opening order of at least $500.

Applications typically take 4 to 7 business days to process. Once you are approved, your account will automatically show trade pricing when you are logged in. To request an application, email Trade@AntiqueHardwareSupply.com.

Staying Active

Members must make at least one purchase, of any amount, in each calendar quarter to remain in the program.

Q1January 1 – March 31
Q2April 1 – June 30
Q3July 1 – September 30
Q4October 1 – December 31

If no qualifying purchase is made within a quarter, the membership will be removed. You will need to reapply to rejoin the program.

Trade Pricing

Members receive 30% off the MSRP of Copper Mountain Hardware products sold on antiquehardwaresupply.com.

  • Custom orders are excluded from the trade discount.
  • You must be logged in to your trade account for trade pricing to apply.
  • Trade pricing cannot be combined with sales, Red Tag items, promotions or discount codes, including SAVER.
  • Only discount codes we have approved for your account may be used. Unauthorized use of a code may result in fees or delays to your order.

Payment

  • Pay by check: standard orders paid by check receive an additional 3% discount. Please confirm with us before ordering.
  • Orders over $2,500: may be placed online and held with a valid credit card, but payment must be completed by check, money order or bill pay.

Shipping

  • Free standard shipping on trade orders of $50 or more within the continental United States. A discount code may be required.
  • Misuse of the free shipping code will result in the order being charged standard shipping.
  • Expedited shipping is available for an additional fee.

All other shipping terms are in our Shipping Policy.

Order Cancellations

Orders begin processing as soon as they are placed, so cancellations are rarely approved. If a cancellation is approved, you are responsible for the credit card, store and processing fees we have already incurred, which total 9.5% of the order amount.

Returns

All Trade Advantage returns are for in-store credit only, with no exceptions. Refunds to a credit card or other original payment method are not available. In-store credit can be applied to future purchases.

Trade returns follow the time limits and restocking fees for a Return for In-Store Credit in our Returns Policy:

30 DaysFull in-store credit with no restocking fee (hardware)
20%Hardware received 31–40 days after delivery
30%Lighting and fans on every return; not accepted after 30 days

Every return requires a Return Authorization Number (RAN), requested by email, and must arrive at our warehouse within these limits. Items received after the return window are not eligible. Custom orders, installed or altered items and Red Tag items cannot be returned. Return shipping is the member's responsibility.

This policy keeps Trade Advantage focused on professionals working across multiple projects, and supports an ongoing partnership rather than one-off purchases.

Designer & Contractor Directory

By joining, you agree to be listed in our Designer & Contractor Directory, unless you ask us not to list you. Let us know at any time if you'd like your listing updated or removed.

Michigan Design Center

Members may book our showroom at no cost to meet with clients, review materials or work through ideas. See the Michigan Design Center page to book.

Chargebacks & Payment Disputes

By participating in Trade Advantage, you agree not to start a chargeback or payment dispute without first contacting us to resolve the issue.

If a chargeback or payment dispute is initiated, you agree to be responsible for all costs Antique Hardware Supply incurs, including administrative time, processing fees and lost revenue. These costs are assessed as a fee equal to 40% of the total order value, in addition to the original disputed amount.

We may suspend or end your Trade Advantage membership and your future purchasing privileges if a chargeback is filed.

Removal From the Program

Antique Hardware Supply may remove any member from the program at its discretion, without prior notice, including for personal-use purchases, misuse of discount or shipping codes, inactivity, or chargebacks. Removed members must reapply to rejoin.

Policy Changes

We may change these policies, including return terms, at any time. Updated policies will be posted on this page and take effect immediately. New policies apply to all current and past program members and replace any earlier versions that are inconsistent.

Contact Us

Trade Advantage · Antique Hardware Supply LLC
29990 Beverly Road, Romulus, Michigan 48174
Trade@AntiqueHardwareSupply.com  |  (734) 728-8890